Agreement & Privacy Policy

I. Privacy Policy

Please see the details of the security and privacy policy in the following 3 links. By continuing to use the FWCloud App or Website, you agree to the terms of this policy:

II. Firmware Upgrade Notice

Please note that the majority of camera and DVR/NVR devices only support firmware upgrades to newer versions.

Downgrading to older firmware versions is not supported and may cause unexpected system errors, instability, or even device malfunction.

To ensure optimal performance and system security, always upgrade to a higher version only and avoid using outdated firmware files.

VI. Disclaimer Notice

By downloading or using this Firmware, you confirm that you have read, understood and agreed to the following terms:

1. Risks of upgrading

Upgrading Firmware may cause errors such as: System errors, data loss, configuration loss, ...
You are solely responsible for issues such as: Security (important), damaged equipment, ...

2. Disclaimer of liability

The manufacturer may refuse to provide warranty if you mistakenly upgrade Firmware.
This Firmware Purchase is collected from the manufacturer website and sources on the Internet (which may not have been verified by the manufacturer).
We do not require you to use it. Therefore, if any problems arise after upgrading, we will not be responsible.

3. Recommendation

  • Backup data and configuration.
  • Upgrade by qualified technician.
  • Check correct version.
  • Ensure power supply and connection.

4. Acceptance

If you do not agree with the above terms, please do not download and upgrade.
By continuing to download, you agree to this entire disclaimer.